Coverart for item
The Resource Be your customer's hero, Adam Toporek

Be your customer's hero, Adam Toporek

Label
Be your customer's hero
Title
Be your customer's hero
Statement of responsibility
Adam Toporek
Title variation
  • Be your customer's hero
  • Be your customer's hero
Title variation remainder
  • real-world tips and techniques for the service front lines
  • real-world tips & techniques for the service front lines
Creator
Author
Subject
Genre
Language
eng
Summary
On the front lines of customer service, every day presents new and unexpected challenges - and even the most dedicated employees can be caught unprepared. They need confidence. They need training. They need help. This book answers the call by pr
Cataloging source
CtWfDGI
http://library.link/vocab/creatorName
Toporek, Adam
Dewey number
658.8/12
Illustrations
illustrations
Index
no index present
LC call number
HF5415.5
LC item number
.T664 2015eb
Literary form
non fiction
Nature of contents
dictionaries
http://library.link/vocab/subjectName
  • Customer services
  • Customer relations
  • Management
Label
Be your customer's hero, Adam Toporek
Link
http://www.vpl.ca/extDB/login.247?http://www.books24x7.com/marc.asp?bookid=81699
Instantiates
Publication
Copyright
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
mixed
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Dimensions
unknown
Extent
1 online resource (xii, 244 pages)
Form of item
online
Isbn
9780814449066
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other physical details
illustrations
Specific material designation
remote
System control number
bkb00081699
Label
Be your customer's hero, Adam Toporek
Link
http://www.vpl.ca/extDB/login.247?http://www.books24x7.com/marc.asp?bookid=81699
Publication
Copyright
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
mixed
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Dimensions
unknown
Extent
1 online resource (xii, 244 pages)
Form of item
online
Isbn
9780814449066
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other physical details
illustrations
Specific material designation
remote
System control number
bkb00081699

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